Hosting Plans
Every plan includes managed infrastructure, security basics, and routine maintenance. Pick the platform your site runs on, then choose the level of care you need.
Essential
Fully managed dual-environment hosting. We keep your CMS backend secure and your edge frontend online.
- Dual-environment hosting: Headless CMS backend + Edge frontend
- Global CDN and edge caching for frontend lightning-fast delivery
- SSL certificate provisioning & monitoring for both environments
- Bot & AI crawler blocking to protect API endpoints
- Automated OS-level security patching & server-side vulnerability mitigation
- Continuous security scanning & vulnerability alerts for the CMS
- Automated daily backups of CMS database and media assets
- Uptime monitoring for both frontend site and backend API endpoints
- Uptime incident response — investigate and escalate within 2 business hours
- Automated backend CMS updates with API regression testing
- Frontend build-failure monitoring and instant rollback
- Monthly dual-environment maintenance report
Care+
Essential plus frontend build monitoring, edge cache optimization, and advanced performance intelligence.
- Everything in Essential
- Manual CMS updates and API endpoint verification for complex sites
- Edge caching optimization & webhook-based cache invalidation support
- Baseline security headers applied at the edge layer
- Application Performance Monitoring (APM) for the backend API
- Monthly frontend performance scans (Core Web Vitals)
- Google Analytics & Search Console integration reports
- Annual ADA accessibility audit + remediation report
- API connection failure or white-screen rollback within 4 business hours
Concierge
Total ownership of your headless stack. Dedicated developer, failover backend, and proactive dependency audits.
- Everything in Care+
- Off-site failover server for the CMS backend with automated replication
- Recovery time objective (RTO): restored within 4 business hours
- Dedicated account manager
- Dedicated developer — 2 incidents/month included (frontend or backend)
- 24-hour response SLA, business hours (statement credit if missed)
- Proactive frontend dependency audits (Node/npm packages)
- Monthly inspection and coordinated update review
- Annual full SEO audit tailored for Single Page Applications (SPAs)
- Proactively fix issues found in SEO, ADA, or security audits
- Monthly infrastructure health & API performance report
- Session replay / behavior analytics setup
Concierge failover: The Concierge plan includes a failover server at a different vendor with automated replication from your primary host. If your primary host goes down, traffic is automatically rerouted — no manual intervention required. Automatic failover requires Cloudflare DNS delegation. If you manage your own DNS, we configure a load balancer so you can point your domain to the backup host at any time.
Available Add-Ons
Extend your plan with additional coverage for specific needs.
WooCommerce Care Add-On
Extended care coverage for WooCommerce stores — update testing, order flow validation, and payment gateway monitoring.
- WooCommerce core & extension updates with dedicated staging test run
- Checkout and cart user-flow regression testing before every update
- Payment gateway connectivity monitoring (Stripe, PayPal, etc.)
- Order notification email deliverability checks
- WooCommerce-specific security hardening (order data, customer PII)
- Monthly WooCommerce performance report (store speed, conversion baseline)
LearnDash / Membership Add-On
Extended care for LMS and membership sites with login, enrollment, and protected-content testing.
- LearnDash / membership plugin updates with dedicated staging test run
- Login, registration, enrollment, and protected-content regression testing
- Transactional email checks for password reset and course/member notifications
- Dynamic cache exclusion review for logged-in users and checkout/member flows
- Monthly LMS / membership performance and delivery review
Strict CSP & Advanced Security Headers Add-On
Custom Content Security Policy rollout with report-only tuning, allowlist maintenance, and ongoing monitoring.
- Report-only / learning-mode CSP rollout
- Site-specific allowlist tuning for plugins, analytics, fonts, and embeds
- Ongoing CSP violation review and policy adjustments
- Advanced header review and deployment strategy
- Post-update policy validation after major plugin/theme changes
ADA Remediation Retainer
Ongoing manual remediation for accessibility issues beyond the included audits.
- Manual remediation of accessibility findings
- Alt-text and structural issue cleanup
- Keyboard navigation and form usability fixes
- Accessibility statement and compliance follow-up updates
- Monthly remediation summary
Multilingual Care Add-On
Additional regression coverage for WPML, Polylang, and other multilingual WordPress setups.
- Multilingual plugin update testing on staging
- Cross-language layout and navigation regression checks
- Translated SEO metadata and redirect spot checks
- Translation string and language-switcher issue review
Content Publishing Support Add-On
Monthly content entry and formatting support for clients who need webmaster help.
- Upload and format up to 4 client-provided posts or pages per month
- Featured image optimization and placement
- Basic on-page SEO field entry
- Internal link and publish QA review
Always included with every plan
- SSL certificate provisioned and renewed
- DNS configuration assistance
- Uptime monitoring with alert notifications
- Bot and AI crawler blocking (robots.txt + middleware)
- XML sitemap, robots.txt, security.txt, llms.txt
- Plausible Analytics (privacy-friendly, no cookie banner required)
- Mailgun contact form with Cloudflare Turnstile spam protection
Support Incidents
Work outside your plan's routine maintenance is handled as a billable incident. Purchase a block upfront and save compared to single incidents.
Single Request
1 hour of standard development
Perfect for a quick design tweak, plugin configuration, or a minor content layout update during business hours.
- 1 hour of dedicated developer time
- Scheduled within 3 business days
- Transparent time-tracking report
- Valid for 90 days from purchase
Standard Block
4 hours of standard development
Ideal for integrating a third-party API, building a new landing page, or addressing a complex out-of-scope technical request.
- 4 hours of dedicated developer time
- Priority scheduling within 2 business days
- Can be split across multiple smaller requests
- Transparent time-tracking report
- Valid for 90 days from purchase
Project Block
10 hours of standard development
Designed for significant site enhancements, complete redesigns of specific sections, or deep technical optimizations.
- 10 hours of dedicated developer time
- Top-priority scheduling (next business day kickoff)
- Includes a 30-minute scoping and strategy session
- Can be split across multiple smaller requests
- Valid for 6 months from purchase
Priority / Rush Scheduling
Need your work moved to the front of the queue? Rush fees are a flat scheduling charge — separate from and in addition to the applicable hourly rate (standard or after-hours, depending on when the work is performed). All rush work still happens during business hours. Rush fees are non-refundable once scheduling has been rearranged.
1-Week Rush
flat fee · non-refundable once scheduled
Work delivered within 1 week of request, scheduled ahead of the standard queue.
Request Rush3-Day Rush
flat fee · non-refundable once scheduled
Work delivered within 3 business days. Other scheduled work is displaced to accommodate your request.
Request RushSame / Next Day
flat fee · non-refundable once scheduled
Work begins same or next business day. Existing work is rescheduled immediately to move your request to the front.
Request RushEmergency Support
For work performed outside business hours (Mon–Fri, 11am–7pm ET) — nights, weekends, and holidays. Time of request is the only trigger; no surcharge applies during business hours.
After-Hours Emergency
per hour / 1-hour minimum
Any work performed outside business hours (Mon–Fri, 11am–7pm ET) — including nights, weekends, and holidays. Timing is the only trigger; no surcharge applies during business hours.
- Immediate after-hours triage and assessment
- Emergency site restoration and damage control
- Direct communication channel during resolution
- Post-incident root cause analysis report