Hosting Plans
Every plan includes managed infrastructure, security basics, and routine maintenance. Pick the platform your site runs on, then choose the level of care you need.
Essential
Production-grade edge hosting with automated build monitoring, security scanning, and lightning-fast delivery.
- Production-grade edge hosting network (serverless architecture)
- Global CDN and edge caching for ultra-fast asset delivery
- Automated deployment pipeline & continuous build monitoring
- SSL certificate provisioning & continuous monitoring
- Automated vulnerability scanning for frontend dependencies (npm/Node)
- Bot & AI crawler blocking at the edge layer
- Serverless form endpoint routing & spam protection (Turnstile)
- Uptime monitoring for site and serverless API routes
- Uptime incident response — investigate and escalate within 2 business hours
- 2 small content edits per month included (up to 15 minutes each)
- Best-effort response, typically next business day
- Automated XML sitemap & robots.txt generation
Concierge
Total ownership of your modern web app. Dedicated developer, major framework upgrades, and a guaranteed same-business-day response.
- Everything in Essential
- Dedicated account manager
- Dedicated developer — 2 incidents/month included (an incident = up to 2 dev hours on a single issue; no rollover)
- Guaranteed same-business-day response (~4 business hours) — 10% monthly-fee credit, issued on request, if missed
- Multi-region edge deployment for maximum redundancy
- Recovery time objective (RTO): restored within 4 business hours
- 10,000 Mailgun transactional messages/mo included
- Routine minor dependency updates (React, Next.js, UI libraries)
- Baseline security headers applied at the edge (HSTS, X-Frame-Options)
- Build-failure detection and instant rollback within 4 business hours
- Major framework upgrades and deprecation management
- Monthly Core Web Vitals and frontend performance scans
- Edge caching optimization for dynamic routes
- Quarterly UI/UX component iteration & design refresh
- Google Analytics & Search Console integration reports
- Annual ADA accessibility audit + remediation report
- Quarterly on-page SEO audit tailored for modern web apps
- Proactively fix issues found in SEO, ADA, or dependency audits
- Proactively monitor and adjust edge redirects
- Monthly infrastructure health & edge bandwidth report
- Session replay / behavior analytics setup
Response expectations: Essential support is best-effort — typically next business day, no guarantee. Concierge is the guaranteed tier, with same-business-day response (~4 business hours) and a 10% monthly-fee credit, issued on request, if missed.
Per-site pricing: Pricing is per website. WordPress multisite networks are Concierge-only and custom-quoted.
Transactional email: Transactional email (Mailgun) allowance: Essential includes 2,500 messages/mo and Concierge 10,000/mo; beyond that, $2 per 1,000 messages. Reviewed periodically rather than metered in real time.
Always included with every plan
- SSL certificate provisioned and renewed
- DNS configuration assistance
- Uptime monitoring with alert notifications
- Bot and AI crawler blocking (robots.txt + middleware)
- XML sitemap, robots.txt, security.txt, llms.txt
- Plausible Analytics (privacy-friendly, no cookie banner required)
- Mailgun contact form with Cloudflare Turnstile spam protection
Out-of-Scope Development
Work outside your plan's routine maintenance is quoted per project or billed time-and-materials. No prepaid hours required — each request is scoped and invoiced. After the minimum, time bills in 15-minute increments. If work will exceed an estimate by more than 20%, we pause and confirm before continuing.
Content Updates
per hour · 30-minute minimum ($40)
Text, image, and link changes, minor copy edits, and similar content work beyond the 2 small edits per month included with every plan.
Request a QuoteDevelopment Work
per hour · 1-hour minimum
Custom code, new functionality, pages, third-party integrations, architecture changes, plugin/theme troubleshooting, and complex technical work. Anything touching a template file, embed code, or tracking script is development.
Request a QuotePriority / Rush Scheduling
Billable work is typically scheduled 2–3 weeks out. Rush fees buy earlier scheduling and stack on top of the hourly rates — a queue-jump fee, not a labor rate. Rush fees are a flat scheduling charge — separate from and in addition to the applicable out-of-scope development rate. All rush work still happens during business hours. Rush fees are non-refundable once scheduling has been rearranged.
1-Week Rush
flat fee · non-refundable once scheduled
Work delivered within 1 week of request, scheduled ahead of the standard queue.
Request Rush3-Day Rush
flat fee · non-refundable once scheduled
Work delivered within 3 business days. Other scheduled work is displaced to accommodate your request.
Request RushSame / Next Day
flat fee · non-refundable once scheduled
Work begins same or next business day. Existing work is rescheduled immediately to move your request to the front.
Request RushEmergency Support
For work performed outside business hours (Mon–Fri, 11am–7pm ET) — nights, weekends, and holidays. Time of request is the only trigger; no surcharge applies during business hours.
After-Hours Emergency
per hour / 1-hour minimum
Any work performed outside business hours (Mon–Fri, 11am–7pm ET) — including nights, weekends, and holidays. Timing is the only trigger; no surcharge applies during business hours. Included support is delivered during business hours — after-hours response on any issue, including things a plan covers, is available at this rate, on request.
- Immediate after-hours triage and assessment
- Emergency site restoration and damage control
- Direct communication channel during resolution
- Post-incident root cause analysis report